Reviews

Even though at first we did not actually make a purchase John was very helpful and attentive. I was really surprised at his honesty and the level of details he provided. I felt that John would sooner put us in the right vehicle than make a sale even with no pressure at all. in addition I received a thank you email for only attending the dealership, I thought that was sweet.

I am generally a skeptical person especially with a situation such as a vehicle purchase. I trusted what John was saying and I felt educated on the vehicle I choose and all of the final numbers. all of which were given to me up front when I asked unlike other dealerships we visited just to compare.

We came in to look at a 2014 versa because of the great price listed, but we have decided on buying a 2014 Focus instead. My family have been a satisfied That car place customer since 2000, My entire family have dealt with the same dealership for that entire time and I must say they have expanded huge this time.

I will be recommending John to potential vehicle buyers in the future.

5 stars 5

I'm back purchasing my second vehicle after writing off my last one :( luckily they managed to get me the car I want with no money down as I had none and was unexpectedly broke but they came to the rescue and pulled it off with even way better interest rate so all in all it really worked out in my favor so it is true when they say everything happens for a reason. previous review 7 months ago: "I was in desperate need of a reliable vehicle but had bad credit in the past. The staff here went way above and beyond to find financing and got me into a vehicle I can trust. Its my First experience at That Car Place. Great place , tons of inventory, lots of selection and price range. Sales team was awesome, flexible and very knowledgable. From reception to the finance guy it was a very positive experience.

5 stars 5

Bought my new vehicle on a trade in, overall was a great experience from start to finish. The gentlemen I had dealt with (Kal & Dan) were both very friendly and knowledgeable. Great team these guys got, was a pleasure doing business with them. Would also encourage anyone who is looking for quality cars and service check these guys out. Love my new car!!

5 stars 5

Honestly the BEST car buying experience out there! Everyone at That Car Place is kind, honest, and beyond helpful!! They do everything they can to help you get the car you want and fast! They keep you informed every step of the way and make sure you understand everything and there are no hidden features. They make sure even after you have the car that they keep in touch and continue to keep your car experience amazing! I would and will recommend That Car Place to everyone and anyone.

5 stars 5

Kal and Rob were great!! I have and will continue to recommend that car place to anyone I know. It was such a great experience and it all happened in a decent time frame. I went in on a Monday picked up my Mazda on the Thursday. Thank you again for making my first car experience wonderful, I couldn't be happier! Great team!

5 stars 5

Bought our second vehicle from the guys at That Car Place. Robert showed us the Nissan, Kal put the great deal together and wiped up the financing for us and Dan the Service Manager got it on the road for us. Got off to a rocky start with some needed repairs not being done when we picked it up but Kal and Dan went above and beyond to make it right. Dan went to considerable service expense to fix it right. Much appreciated. Will definitely refer others to That Car Place and will buy there again. Thanks guys.

5 stars 5

Fantastic service, great selection of vehicles and they work with you to find the best deal possible.

5 stars 5

Great service. They answered all my questions, and were really friendly. I'm a first time car buyer and they went well beyond what I had expected, to get me a great deal.

5 stars 5

I would definitely recommend this place to anyone. Very professional and always answered any questions I had right away.

5 stars 5

I purchased a car in Dec. The Sales person was very helpful and considerate of my financial situation. Gave me a chance to make 3 p/dated checks to finish payment of car. Some unforeseen repair was needed later. The garage staff were very helpful and considerate. Lent me a car for the day to get to Hospital appointments. The service adviser is extremely knowledgeable and easy to talk to. It was a pleasure to do business with them. I have recommended them to several people at the Seniors Center. I will go nowhere else for my repairs or vehicles in the future.

5 stars 5

Bought a 2010 Dodge Journey from "That Car Place" We received Friendly Service, Very Helpful, fast and efficient on getting your approved for a vehicle. Anytime we had problems with our vehicle, they would work with us on payments for repairs. Recommend this place to anyone.:)

5 stars 5

This is my second vehicle through That Car Place and they are highly recommended, each time they have been very helpful with finding a vehicle that both fits my budget and my life style. That Auto Repair Place has an awesome service garage with friendly staff and very competitive hourly rates. I have recommended my friends here as well as having our service vehicles at work come here for their tune ups. Keep up the great work guys!!

5 stars 5

My overall experience was excellent. The staff was friendly, sympathetic and upfront about everything. They gave me a chance at a time when others wouldn't have. I encountered some unforeseen problems with the vehicle a few days after I picked it up, and That Car Place fixed and replaced what was necessary within a couple of days. Not only did I commit to a vehicle with them, but they committed to me as well by helping me rebuild my credit and also by making sure that I get the best deal possible now, in a year, and the next. I don't know of any major dealership who cares that much about their customers.

5 stars 5

I just completed a purchase transaction and was very pleased with the way I was treated by Doug and Kal in all aspects. I found both of them to be open, professional and honest in their dealings with me. Even though I was hopeful for more of a discount on the vehicle purchased, I felt I was being dealt with in an open and honest way given the uniqueness of the vehicle I just purchased. I was most pleased to be able to have the vehicle checked by my Jeep dealership prior to finalizing the deal and learned that everything I was advised about the vehicle was true. I have always been skeptical of used car dealerships and for that reason have normally dealt with one Jeep dealership. However, this experience with both Doug and Kal at That Car Place was a great experience. Thank you both for treating me with honesty and respect.

5 stars 5

I recently bought a 2000 Ford Explorer from these guys,my sales person Doug was awesome.Doug and the rest of the staff are very helpful and friendly and their mechanics do extremely good work!!.There shop rate is $59 an hour which is the cheapest I have seen or heard of in London,and there mechanics are very honest with you as well.When I am ready to buy my next vehicle I will definately be going here,good selection of cars and friendly staff I enjoyed dealing with That Car Place

5 stars 5

The salesman at that car place blew me away with the amazing service and i will be sending all my friends to them, its awesome the deal they gave me! thanks guys!

5 stars 5

I purchased my vehicle from That Car Place, and have to say was quite pleased with their service. I also got VIP service for my Chrysler 300 I purchased. I have been to many used car dealerships, and by far That Car Place offered me the most service for my money and at that time they showed me that my vehicle was the lowest price in town.

I appreciate all their help and support knowing that they will take care of me after my purchase.

PS. I especially love the 1st year oil change free!

5 stars 5

I just wanted to write a great review for the sales and service team, when dealing with this business. This is my second purchase just bought a 09 Infinity G37 and was extremely satisfied great condition, looks like new and drives great! The sales and service team are a great bunch. I highly recommend That Car Place for your next vehicle purchase or service needs just try them out like I did and you will see for yourself.

5 stars 5

I have been screwed over in the past by shady used car dealers, but the guys over at that car place really took care of me. The 2004 Dodge Durango that I picked up ran like a top except for the steering, I told the guys to take a look at it and they found that it needed a stering rack (a common problem on the Durango) The guys at that car place put a brand new one on for me at there own expense!!!

I CAN’T SAY ENOUGH GOOD THINGS ABOUT THE GUYS OVER AT THAT CAR PLACE, THEY REALLY TOOK CARE OF ME!!

THANKS GUYS

5 stars 5

Great Guys. The guys @ that car place took fantastic care of my wife and I and we couldn't be happier with our vehicle.

5 stars 5

Great deal

free oilchanges, first 500 off my insurance. We shopped all over town and these guys were the cheapest by far

5 stars 5

Angie and her team are amazing! She is upfront and honest when it comes to repairs and cost. Always professional and curteous. The only place I will ever take my car for repair!

5 stars 5

I recommend that car place to anyone in need of any car repairs. They have the best prices and fast services...very honest and loyal! Awesome customer service and they will help you in any way they can. I will only take my vehicle here

5 stars 5

Best Experience

5 stars 5

I have been taking my cars to this garage for years and have had nothing but good experiences. I will tell everyone about That Auto Repair Place.

Great Job. Great Prices

5 stars 5

Great experience, great car

5 stars 5

"I was in desperate need of a reliable vehicle but had bad credit in the past. The staff here went way above and beyond to find financing and got me into a vehicle I can trust. Its my First experience at That Car Place. Great place , tons of inventory, lots of selection and price range. Sales team was awesome, flexible and very knowledgeable. From reception to the finance guy it was a very positive experience.

5 stars 5

I had a great experience at that car place I would recommend it to anyone looking for a great used vehicle. Service was great ! Salesman was extremely helpful. I'am from out of town and would do the 2 hour drive again. Robert ,Thanks for all your help and patience.

5 stars 5

The experience I had was excellent Cal and Robert got me the best deal possible. Thanks guys you did a great job happy with the vehicle. Would recommend them to anyone looking to buy a car. Great people to deal with. thanks again Deb

5 stars 5

I just bought a Ford Fusion and it was a fantastic experience. Usually shopping for cars can be a headache, but there was a great variety and vehicles to fit every budget.

5 stars 5

I've had an excellent experience customer service wise and maintenance wise. They are always timely, efficient and give honest and open advice with fair prices. The staff is always friendly and will strike up a conversation and go beyond and above to answer your questions and make sure you're getting the right information! I would recommend That Car Place to anyone who is looking to purchase a new car, swell as do maintenance on their existing vehicle. That Car Place is a place you can trust!

5 stars 5

Amazing experience!! The staff is super friendly. Called me as soon as my car was ready. Service is fast and efficient. Give you a great breakdown of anything else that needs to be done but aren't pushy like other places. I will be back for sure!!!

5 stars 5

Im telling everyone I know to come here before anywhere else...Dealing with That Car Place has definately been the best experience Ive ever had shopping for a car. Right from the start, I was treated like a customer. Never once felt like I was dealing with a pushy salesman or rushed. The whole team went beyond what many will to get me the car that I wanted. Theyve definately built a long time time customer

5 stars 5

Great place to get vehicle , excellent customer relations , very friendly , quality vehicles . All in all best place around

5 stars 5

Picked up our new ford fiesta today.Robert and Kal are amazing! That Car Place is the only place to go for great service and customer treatment. Nothing but satisfaction here. I will recommend That Car Place to everyone!

5 stars 5

My experience was great, I bought my first car from them. My parents recommended me there the staff were very helpful and I just purchased a Honda Civic and I love it! Got a great deal on it and it was in amazing shape. The few people that helped me treated me great and cared about my needs and catered to me. Thank you guys for your help! Keep up the good work:)

5 stars 5

I took my truck here on a referral and I am so glad I did. The staff are friendly, professional and knowledgeable. They were efficient in their work and made no excuses. They promised results and followed through. I can't say enough about the mechanics and their due diligence in getting to the root of the problem. Hands down I would bring my vehicle back here. Thanks Angie, you made my experience worth it!

5 stars 5

Had a great experience in my recent purchase from these guys, they delivered what they promised exactly, which is far more than any of my previous experiences, I'm happy with my vehicle and highly would recommend That Car Place to all my friends and family, Thanks again for a great deal.

5 stars 5

I have had my vehicle repaired several times at this dealerships service department and I feel it necessary to commend the entire staff. They are knowledgeable, empathetic and when I am there the staff make me feel more like an old best friend as oppose to a customer. I recommend That Car Place & That Auto Repair Place to everyone I know.!.

5 stars 5

well went to that car place to see about buying a ford ranger, except our credit was a little less than stellar, but that did not stop them, and today we took delivery of our new to us 2008 ford ranger, can,t say enough about them, they went out of there way to help us and delivered as promised, would definitely go back again.

5 stars 5

Everyone thinks that girls are dumb when it comes to cars, I have had many mechanics try to take advantage of me because I am a girl (Midas, Canadian Tire etc…) when I was referred to that car place.

They have the lowest price in london $48 per hour, and they actually fixed my broken transmission.

I will be buying my next car from them.

Good work

5 stars 5

After trying out a few used car dealers I was trying to get an approval to buy my vehicle since I had bad credit and been through a bankruptsy over 6 years ago I was not getting anywhere and not getting approved for a car loan. After checking around a friend mentioned to me to try That Car Place and I am glad I did. They not only got me approved for a car loan they helped me and gave me some financial advise. I now will be re establishing my credit and after 1 year in good standing I can get a loan with a better interest rate. Thanks That Car Place for making this happen for me:)

5 stars 5

I recently purchased my 2009 BMW and was extremely happy with the sales staff who helped make everything such a breeze. I shopped around finding the best deal and brought me here to That Car Place the sales team made me feel comfortable. I know that I will be well taken care of especially with the reduced service department labour rate for as long as I own the vehicle. I will truly recommend my family and friends there.

5 stars 5

great buy, fast response, they respect me and listen to what I have to say, I love what they did for me and would recommend them to all my family & friends. Regards,

5 stars 5

I’ve never been treated like i did there at any dealer ship im not to smart about cars but they told me straight everything i needed to know, no hidden fees or nothing! and id tell all my friends to buy from them , there out of the city a bit but worth the drive, go see the salesman, he is young but knows his cars he will hook u up with the best finance deal or even cash deal.! thanks alot guys from that car place i love my impala its awesome!!

5 stars 5

Well, having been through a bankruptcy recently as well as divorced I was having quite a hard time obtaining financing. A friend recommended these guys to me as they had similar problems and they were great. They got me a car and took great care of me.

5 stars 5

I had a great experience dealing with Robert and Kal. They were both very honest and straight forward. I would send family and friends here for sure. I LOVE my Escape, thanks guys:)

5 stars 5